Privacy Policy

At Mustaqbal Eye Clinic, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our clinic, use our website, or communicate with us via third-party services like WhatsApp.

1. Information We Collect

When you register as a patient at our clinic, we collect personal information necessary to provide you with medical care. This may include:

• Personal Details: Full name, age, gender, and physical address.
• Contact Information: Phone number and email address.
• Medical History: Eye health history, diagnoses, and prescription details.

2. How We Use Your Information

Your data is strictly used for healthcare and administrative purposes, including:

• Providing eye care, consultations, and surgeries.
• Maintaining an accurate and up-to-date medical record.
• WhatsApp Notifications: We use the WhatsApp Cloud API to send you automated transactional messages, such as welcome notifications, appointment reminders, and visit completion confirmations.

3. Third-Party Services & Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we do use secure third-party services to facilitate our operations:

• Meta / WhatsApp: By providing your phone number, you consent to receiving transactional messages via WhatsApp. Your phone number is processed securely through the official Meta WhatsApp Business API strictly for clinical communication.
• We may disclose your information if required by law or to protect the safety and rights of our clinic and patients.

4. Data Security

We implement industry-standard security measures, including database encryption and role-based access control, to protect your medical and personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to request access to your medical records, ask for corrections, or request that we stop sending you WhatsApp notifications. If you wish to opt-out of WhatsApp messages, please inform our reception desk.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: